Support

Favors Btween Neighbors is built on trust between real neighbors. Because the app facilitates in-person meetups, we require every user to confirm their home address and verify their government ID before they can access the app. This helps ensure everyone in the community is a real, verified person.

No. Your exact address and ID documents are never shown to other users. Only a general neighborhood/area label and a verified checkmark badge are visible on your profile.

You can post a favor you're able to offer, or a favor you need help with. Other verified neighbors nearby can respond, and once matched, you can chat in-app to coordinate. There's no pricing or payment — the app runs entirely on goodwill.

You can report or block any user directly from their profile or post. Our team reviews all reports through our internal moderation system.

You can delete your account at any time from Settings within the app. If you need help with this, contact us directly using the email above.

Please email us at favorsbtweenneighbors@gmail.com with a description of the issue, your device type, and any screenshots if possible — this helps us resolve it as quickly as we can.